We work together to think through a business area such as sales, the product portfolio, etc. In the situation analysis, we turn every stone around and discuss the latest trends and technologies and their implications. Then we draw the ideal picture and develop the strategies and measures how to get from the current situation to the ideal picture. We also define criteria for success, which should be measured again and again during implementation.
The transformation manual is written. A detailed plan with responsibilities and deadlines has been approved. The team is at the start of the implementation. A scorecard (success criteria) for the success control is an important tool.